Our specialist team are passionate about helping individuals, businesses and organisations achieve the full potential of commercial drone technology. This is why we offer more than just the hardware and extend our support via training, repairs, rentals and service.
custom drone solutions
At Ferntech, we want to find the most effective solution to our client's problem, no matter how unique this may be. Sometimes a certain project requires specific tools when an off-the-shelf product won't suit. Our experienced team of industry specialists will work closely with you to create the most efficient and effective tool for the task. Give our knowledgeable team a call or email today to discuss your requirements and get your project off the ground.
We offer a range of one-on-one or group training sessions for various drone operations. These bespoke programmes are designed according to you and your team’s needs. Our trainers are highly experienced in UAV technology, providing you with the skills and knowledge you need to operate safely and efficiently as a drone pilot.
In some cases we are able to offer discounts on training as part of a complete solution. If you are interested in finding out more about our training programmes, simply fill out the form below.
Repairs and Service
Although our craft are built with the latest technology to minimise crashes, accidents can happen — and if they do, it’s good to know that our in-house Repairs and Service Centre are here to help. We have a full-time, local Repairs and Service team with dedicated, qualified technicians who work hard to ensure that your craft will be back in the sky as soon as possible.
By buying through Ferntech, your repair will be covered under a local warranty and therefore can be assessed at our Repairs and Service Centre. If it cannot be repaired by us, we send the craft back to DJI HQ to ensure the craft is restored to the best possible condition.
Want to try before you buy? Often it is important to trial a product or test-fly a craft to understand if it will meet your commercial requirements. We offer a range of drones and camera systems that are available for rent on a daily plan. See the full range over at our online store.
DJI Craft 102 Service
We are able to offer 102 inspections to comply with CAA 102 requirements.
All service prices include a full assessment by our DJI certified Repair and Service Centre, as well as a test flight and return shipping. Extra repairs required will be quoted on top of the standard service prices. All prices include GST.
Mavic and Phantom series: $300.00
Inspire series: $415.00
Matrice series*: $415.00
Agras series*: $600.00
* Return shipping for the Agras and Matrice 600 is charged on top of service fees.
“The service and support from the team at DJI Ferntech is first class!”
Michael Cutfield, Survey Manager, Fletchers
“Excellent service, and after sales service. Easy to talk to staff, with great ‘can do’ attitude.”
“Best product range, best customer service, best deals — love this place.”
“These guys are top notch, knows what they are talking about and provide excellent customer service even when you have a million questions.”